Payment Methods

At ohelios, we offer multiple secure and convenient payment methods to suit your needs. Below, you will find detailed instructions for each payment option:


1. Prepayment (Bank Transfer)

You can transfer the total amount of your order to our bank account. Please note:
Your order will only be dispatched once the full amount is credited to our account.
Use the payment reference (reason) provided in the email confirmation for your order. Ensure separate transfers for individual orders to facilitate automatic matching.

Bank Details:
IBAN: GR4870100000000641115803381

Processing Time:
Once your transfer is complete, the amount will be debited from your account immediately.
The funds will appear in our account within 1-3 business days.
Upon receiving your payment, your order will be shipped within the specified delivery time.


2. PayPal

With PayPal, you can pay securely and quickly using your PayPal balance or a credit/debit card linked to your account.
How it works:
After completing your order on our website, you will be redirected to the PayPal payment page via a secure, encrypted connection.
You can log in to your existing PayPal account or proceed as a guest using your credit/debit card.
Once we confirm your payment, your order will be processed and dispatched.

At ohelios, we ensure secure transactions, and PayPal offers an easy way to pay without sharing financial details.

3. Direct Bank Transfer

You can also pay securely via direct bank transfer.
Steps:
After completing your order, you will be directed to a pre-filled transfer form.
Verify the transfer amount and recipient details.
Enter your online banking access credentials in the secure payment form.
Use the TAN code sent to your mobile device to confirm the payment.

Bank Details:
IBAN: GR4870100000000641115803381

This method allows for immediate payment processing, ensuring faster order fulfillment.

4. Credit/Debit Card

Pay easily and securely with your credit card.
How it works:
Your card details are encrypted and transmitted via a secure SSL environment, adhering to strict security standards.
Simply follow the instructions on the payment page to complete your purchase.
We accept Visa, MasterCard, and other major credit cards.


5. Invoice Option (For Professional Customers)

We offer an invoice payment option exclusively for companies and freelancers.
Requirements:

During the order process, we will assess your creditworthiness to determine if this payment method is available for you. If not, we reserve the right to change the payment method.
Invoices will be sent via email as a PDF.


Payment Terms:

Invoices must be settled within 5 days of product delivery.
Use the bank details and payment reference provided on the invoice for the transfer.
To issue an invoice, you must provide the following details during checkout:

Company name
Address
Telephone number
VAT number
Tax office
Freelancer/company status


Product Pricing

All product prices displayed on ohelios.com include VAT for your convenience.
Prices apply to products available in stock. ohelios reserves the right to adjust prices as needed.

If you have any questions or need further assistance, don’t hesitate to contact our support team. Thank you for choosing ohelios for your heating and cooling solutions!